Information We Collect from You

During your visits to our website or when using our products and services, we may collect the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (collectively referred to as 'Personal Data').

Our services are not intended for individuals under 18 years old, and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will promptly delete that information. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us immediately.

You can review, update, correct, or delete your Personal Data by logging into your account and making the necessary changes, or by contacting us directly at karl@liftdhp.com.au.

How We Use Your Information

• Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing issues, and providing a personalized website experience.

• Marketing Communications: Marketing communications will only be sent to you if you have requested or subscribed to them. You can opt out at any time by unsubscribing or emailing us, and we will honor your request immediately.

• Non-Personally Identifiable Information: We also collect and use aggregated and anonymized data to improve our services, including: administering our website, creating reports and analytics, advertising our products and services, identifying user needs, and improving our overall customer service.

If you choose to publicly share information (e.g., blog comments, testimonials), it will be visible to others. If you later remove this content, cached or archived versions may still appear on other websites or platforms, or may have been saved by others.

Storage and Security of Your Information

We implement reasonable measures to protect your Personal Data while it is under our control. All information we collect is stored securely and protected from unauthorized access. Credit card details are encrypted during transmission and are not stored by us on our servers.

To deliver our services, we may transfer your Personal Data to other countries for processing and storage, but only to countries with adequate privacy protections. We retain your personal information for as long as needed to provide our services and fulfill legal obligations, resolve disputes, and enforce agreements.

In the event of a data breach affecting your Personal Data, we will notify you promptly in accordance with applicable laws.

Cookies and Pixels

Cookies are small files placed in your web browser to collect information about your browsing habits. These cookies help tailor your website experience based on your preferences. Cookies do not access information stored on your device or any Personal Data (such as name, email, or phone number). Most browsers accept cookies automatically, but you can adjust your settings to reject cookies. However, rejecting cookies may limit some website functionality.

Our website uses cookies for purposes such as website traffic analysis, social media integration, and improving the user experience. We may also use cookies and pixels for serving relevant ads via third-party services like Google Adwords or Facebook.

Sharing Your Information with Third Parties

We will not sell or share your Personal Data with third parties except when required by law, for the delivery of goods or services you have purchased, for payment processing, or to protect our legal rights. When we share Personal Data with third-party suppliers, they are contractually bound to uphold privacy standards as described in this policy.

Disclosure of Your Information

We may need to disclose your Personal Data to comply with legal obligations, such as responding to a court order, subpoena, or law enforcement request. We may also use your information to protect the rights, property, or safety of Liftd Health and Performance, our customers, or third parties.

In the event of a business change (such as a merger, sale, or transfer of assets), customer information, including Personal Data, may be transferred to the new entity under confidentiality agreements. We will only disclose your information in good faith and in compliance with the above circumstances.

Links to Other Websites

Our website may contain links to third-party websites for your convenience. These links do not imply endorsement or approval of those websites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any external websites you visit.

Changes to Privacy Policy

We may update this privacy policy periodically to ensure it remains accurate and reflects current practices. Any changes will be effective immediately upon posting the revised policy on our website. Please check this page regularly for updates.

Contact Us

If you have any questions or concerns about this privacy policy or the use of your Personal Data, please contact us at karl@liftdhp.com.au, and we will respond within 48 hours.